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Heading:PROBLEMS AND OPINIONS

CRM-system as an element of the logistics chain in the entrepreneurial activity in the sphere of high technologies

The questions used in the supply chain, formed as part of the entrepreneurial activity in the sphere of high technologies, customer relationship management systems (CRM-systems). The expediency of application in the field of business process reengineering and CALS-technologies. The features of the formation and analysis of relational databases CRM-systems data for the logistics chains of enterprises engaged in business activities in the sphere of high technologies.

Conceptual principles for creating and investigating the transport and logistics system

The article deals with conceptual principles of transport and logistics system on the example of the Kamsky innovative territorial production cluster. The analysis current and future freight traffic passing near the cluster, international transport corridors and the characteristic of the network of the existing and future transport and logistics centers in the cluster. Defines the functions and objectives of the situational analytical center of logistics.

Evaluation of expediency of outsourcing while performing certain operations in foreign economic activity

This article discusses the factors that affect the economic efficiency of foreign trade enterprises in the delegation of certain operations to outsourcing or using only own inner resources. The author has made some conclusions according to prepared calculations under basis parameters in foreign trade, which influence on taking decision in the question “make or buy”.

Key words. Outsourcing of foreign economic activities, customs clearance, analysis of factors of efficiency of foreign economic activity of enterprise.

Intralogistics – what is it?

In the article analyzed the examples of using the definitions of “Intralogistics” in russian and foreign sources. Based on analyze the authors offers the definition and fields where in can be used.

Key words. Intralogistics, logistics, industrial logistics, warehouse logistics, material flows.

The concept and content of non-commercial logistics (Part II)

In this article it tackles the issues of non-profit-making logistic activities, its concept and content. Also it treats a question about difference between non-profit-making and traditional profit-making logistics. In addition the concept of non-profit-making logistics is confirmed by real examples of providing consumers with products of industrial purpose and consumer goods.

Key words. Non-profit-making logistics, government procurement, state reserve, assistance to refugees, housekeeping.

When it is worth arguing about the logistics theory (in order of discussion)

In order of discussion the article considers the conceptual apparatus of logistics and its source postulate expressions related to incorrectness and inaccuracies. According to the author, it largely prevents from using the real possibilities of logistics and implementing its development under new conditions. And above all, it refers to the objects of logistics management and service.

Key words. The conceptual apparatus of logistics, definition of logistics, flow processes, types of logistics, logistics methodology.

The role of the Customs Service of Russia in the projects for the development of transport and logistics corridors in Eurasia

The article discusses the role of Customs Service in the development of transport and logistics corridors, prospects for the development of “Silk Road Economic Belt”, the relationships of the countries concerning the formation and construction of the infrastructure in the economic belt, participation of the Customs Services in the projects of transport corridors.

Key words. Economic belt, information intercommunication, international transport corridor, transit, investment.

Optimization of the transport and logistics structure of a region

The article proposes method of criteria estimation of the logistics potential of the region, allowing objectively estimating the share of each region in an integrated transport and logistics system and optimizing its operation through the creation of a developed structure of logistics centers.

Key words. Logistic potential, transport systems, cargo turnover, logistics centers.

Creation of tourist clusters in the regions of Russia

The article deals with problems and prospects of the Russian tourism market that is characterized not only by quantitative growth, but also significant changes in strategic approaches. The author analyzes Russian institutional environment specifics and its influence on networking and supply chain management in the tourism cluster.

Key words. Clusters, tourism, networking, supply chain management.

Features of flow processes and their parameters in the tourist logistics

The article discusses the current state of the Russian Federation, the tourism industry, especially detected flow processes and their basic parameters in the tourism industry, outlined the direction of development of the logistical approach to the solution of major problems.

Key words. Logistics tourism, flow process in industry of tourism, material flow, information flow, tourist information.