• Home Page
• Journal
  • Journal
  • Distribution
  • Editorial Board
  • Editorial Staff
  • Sections
  • List of reviewers
  • Requirements for Articles
  • Russian Logistics Journal
• News
  • Events list
  • Rules for press releases
  • News of Logistics
• Subscription
  • Subscription via Agencies
  • E-mailing
• Advertising
  • Advertising in Journal
  • Website Advertising
• Archive
• Contacts

Heading:EDUCATION. PERSONNEL

Development of methods for assessing and training personnel serving passengers with reduced mobility a case study of railway stations in Southern Russia

Annotation. The article examines issues regarding staff training and the enhancement of customer-oriented service for passengers with limited mobility at railway stations. It notes a steady increase in passenger traffic within this category, necessitating the adaptation of both infrastructure and service protocols. The study analyzes the primary challenges faced by people with limited mobility, including those stemming from the human factor. A four-level staff competency model is proposed, and a methodology for assessing customer orientation using weighting coefficients is developed.

The impact of drivers' performance on the reputational risks of a trucking company

Annotation. The article is devoted to the study of the impact of drivers' performance on the reputational risks of trucking companies. The paper highlights the importance of reputation management as a strategic objective to ensure the sustainable development of enterprises. The key reputational risks specific to the automotive industry are highlighted and the main factors that can minimize these risks are identified. Special attention is paid to the role of drivers as direct representatives of the company in the eyes of customers and society.

Should I hire or not? Freelance staff in logistics

The risk-oriented approach to staffing shortages in the warehouse

Annotation. The article outlines the problem of operational personnel deficit in logistics and formulates the main tasks to improve the methods of managing the number of warehouses. The article analyzes one of the existing approaches to managing the number of staff at domestic enterprises - labor rationing. The method of risk accounting in logistics operations (cargo handling) is proposed in order to form the most accurate plan of warehouse headcount and to make daily decisions in the field of logistics personnel management.

Improving the effectiveness of driving work through the implementation of an educational program «Driver of motor transport» 

Annotation. The article substantiates the need to develop and implement a training program for qualified workers, employees «Driver of motor transport», presents the necessary content of the program, shows the relationship between the implementation of the training program and the growth of driver productivity.

Key words. Driver, training, road transport, labor productivity, educational program.

The logistics industry is understaffed

Problems of formation and preparation of personnel support for seasonal works of the Eastern landfill Russian Railway

Annotation. This article discusses the main factors influencing the motivation of employees, as well as their analysis to improve the efficiency of seasonal work on the railway. The authors of the article change the possibilities of personnel railway construction during the seasonal period.

Personal efficiency of an employee as a priority of personnel training in the conditions of digitalization of business processes

Annotation. The personal effectiveness of employees ensures an increase in the effectiveness of both individual work and the activities of the entire organization. Based on the operationalization of this concept, the article suggests ways to improve the personal efficiency of employees in the conditions of digitalization of business processes.

Key words. Personal efficiency, digitalization, personnel training.

Logistics services market in 2023: strengthening of the personnel crisis, planning, trends

The first one went: logistics students of the Financial University successfully mastered the AXELOT TMS system