Scientific & Practical Journal
Editorial News
Dear readers! The tenth issue of LOGISTICS journal opens with a large article dedicated to the results of the BRICS Business Forum, held on October 18, 2024 in Moscow. Yulia Kislova, Director of Agency Market Guide LLC and publisher of LOGISTICS journal, attended the event and prepared an article where she paid special attention to international trade and logistical connectivity of the countries of the association. The details are in the room.
Dear readers! We present to your attention the ninth issue of the Logistics magazine, in which we have collected and combined relevant materials. On the pages of the new issue, we paid close attention to the personnel problem. You will be interested in SuperJob's research on changes in demand for personnel over the year, salaries of truck drivers and warehouse staff. Our author V.S.
Dear readers! First of all, we would like to welcome all participants of the grand industry event – the CeMAT RUSSIA exhibition, which will be held from September 17 to 19, 2024, in Moscow, Crocus Expo IEC, Pavilion 1. LOGISTICS magazine will be presented at the event, we invite you to our stand C309, where you can get acquainted with the latest issue of the magazine and find out the terms of cooperation with the editorial office.
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All News of Logistics
Kärcher launched a new skill for Yandex.Alice
Alice will find an ideal model of pressure washer
Kärcher Ltd announces the launch of the "Karcher consultant" skill for the voice assistant Alice, which is used by more than 45 million people monthly. It can be activated by the following commands: "Alice, ask Kärcher consultant which pressure washer to choose", "Start a chat with the Kärcher consultant" or "Start the skill Kärcher Consultant". Alice will find a perfect model of pressure washer taking into account users' wishes and needs.
You can use the voice assistant on such devices as a mobile phone or a tablet with Yandex applications, as well as a computer with a Yandex.Browser. Alice will clarify what exactly the user is going to wash - for example, cars or garden tools, how he plans to connect the device - to the water supply, to the water tank, etc. Moreover, the cost of the device will be taken into account. As a result, Alice will find a pressure washer that fully meets all the criteria and, for convenience, will show it on the Kärcher official website.
Alexey Alexeev, the General Director of Kärcher Russia and the President of the company in the CIS region, noted: “Today more and more of our customers are searching for the advice online. Chatbots are one of the most effective ways to respond quickly to customer requests and at the same time unload the contact center. That is why our company has launched a new skill that makes it faster and easier to choose the right model of high pressure washer".
Kärcher notes that the number of online requests is growing every year, and therefore strives to develop digital services. For example, a video chat was recently launched, where users can view the device from all sides in real time and quickly receive detailed advice from Kärcher specialists.
According to Yandex, Alice receives 1 billion messages a month, and her skills catalog receives 3,000 voice applications. All cues in the new Kärcher skill are based on the experience of advising clients on the brand's lineup and frequently asked questions on device functionality.
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