Dear readers! The tenth issue of LOGISTICS journal opens with a large article dedicated to the results of the BRICS Business Forum, held on October 18, 2024 in Moscow. Yulia Kislova, Director of Agency Market Guide LLC and publisher of LOGISTICS journal, attended the event and prepared an article where she paid special attention to international trade and logistical connectivity of the countries of the association. The details are in the room.
Dear readers! We present to your attention the ninth issue of the Logistics magazine, in which we have collected and combined relevant materials. On the pages of the new issue, we paid close attention to the personnel problem. You will be interested in SuperJob's research on changes in demand for personnel over the year, salaries of truck drivers and warehouse staff. Our author V.S.
Dear readers! First of all, we would like to welcome all participants of the grand industry event – the CeMAT RUSSIA exhibition, which will be held from September 17 to 19, 2024, in Moscow, Crocus Expo IEC, Pavilion 1. LOGISTICS magazine will be presented at the event, we invite you to our stand C309, where you can get acquainted with the latest issue of the magazine and find out the terms of cooperation with the editorial office.
In the end of February the pilot project was successfully launched. Robotization of business-processes began from FM Logistic customer support service.
RPA technology (Robotic process automation) is based on the use of software robots and artificial intelligence: it undertakes routines previously performed manually with the algorithm of human actions used as the basis.
The bot integrated to the server does the following: it receives an e-mail request from a customer with an Excel document containing identification numbers attached to it. The customer needs the data on the driver and vehicle for their system in Mercury FGIS. The bot opens the e-mail, downloads the document and searches the transport system database using the data provided, then forms a response e-mail and sends it to the customer.
Currently FM Logistic is developing its own Competence Center for RPA development and further application for several areas: finance (for example, routine tasks in SAP and 1C), transport (processing of customer orders) and warehouse (automated uploading of information on the goods into customer databases).
Two more cases, which are being tested now, have been developed at FM Logistic for Transport Department. One of the bots works upon request: re-emails pallet labels to customer. The other automatically e-mails information on the orders to customer without any request. Besides, two more cases are being developed to fulfill the following warehouse tasks: changing of stock keeping units parameters in the WMS, reconciliation of data (goods dimensions) with customer documents, as well as automated uploading of information into the customer goods database, changing statuses of the orders.
It is planned to integrate all the tested cases to the server in the nearest future for autonomous work, as well as develop more cases and increase the number of robots.