Scientific & Practical Journal
Editorial News
Dear readers, we are pleased to present the ninth issue of the journal “LOGISTICS” for 2026. The issue features articles that not only reflect current industry trends but also provide practical guidance for managerial decision‑making.
Dear readers! You are holding the combined issue of the “LOGISTICS” journal, in which we have collected materials for July and August 2026. It brings together practice and theory, applied solutions and bold methodological explorations.
Dear readers! We are pleased to present you with the sixth issue of the journal for 2026, in which the theory and practice of logistics are explored in a variety of relevant areas. This issue is truly multifaceted, combining reflections on the essence of logistics processes with applied calculations and industry-specific cases.
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Functional and process approach to execution of orders when servicing the customers (Part 2)
Valentina Dybskaya, Margarita Posternakova3 / 2016 | PROBLEMS AND OPINIONS
In the article authors compare two fundamental approaches to order fulfillment. First one is traditional functional approach where «order management» is a logistics function. On the other hand, process centric approach considers “order fulfillment” like key business process in supply chain management. Researchers investigate typical problems in core steps of order fulfillment process and its key performance indicators. In the context of process centric approach authors suggest allocation of responsibility between main supply chain agents on strategic and operational level of “order fulfillment” process. Moreover, researchers identify coordination mechanisms on the main steps of analyzed process. In addition, they give comparative analysis of different approaches to efficiency evaluation of order fulfillment process.
Key words. Logistics, order management, functional approach, supply chain management, order fulfillment, process centric approach.
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