Scientific & Practical Journal
Editorial News
Dear readers! In September the CeMAT RUSSIA exhibition was held, which showed everyone that innovations and robotics are increasingly penetrating the logistics industry. We can safely say that many technologies are tested here, and only then they go out into the world. However, it is not only CeMAT RUSSIA that demonstrates the prevalence of the digital agenda.
Dear readers! This is the ninth issue of the journal, which turned out to be very rich and diverse. Traditionally, the issue is opened by an analyst. The material by Alina Nasyrova from the Market Guide Agency, dedicated to investments in warehouse complexes in Russia, recalls the importance of developing logistics infrastructure for the integrated development of regions.
Dear readers! We present to your attention the eighth issue of the magazine and its materials.
PHOTO OF THE WEEK
CITATIONS
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Functional and process approach to execution of orders when servicing the customers (Part 1)
Valentina Dybskaya, Margarita Posternakova2 / 2016 | PROBLEMS AND OPINIONS
In the article authors compare two fundamental approaches to order fulfillment. First one is traditional functional approach where «order management» is a logistics function. On the other hand, process centric approach considers «order fulfillment» like key business process in supply chain management. Researchers investigate typical problems in core steps of order fulfillment process and its key performance indicators. In the context of process centric approach authors suggest allocation of responsibility between main supply chain agents on strategic and operational level of «order fulfillment» process. Moreover, researchers identify coordination mechanisms on the main steps of analyzed process. In addition, they give comparative analysis of different approaches to efficiency evaluation of order fulfillment process.
Key words. Logistics, order management, functional approach, supply chain management, order fulfillment, process centric approach.
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