Scientific & Practical Journal
Editorial News
Dear readers! This is the seventh issue of LOGISTICS. By tradition, in the July issue, we publish analytical reviews from our partners – a study of the market of low-temperature warehouses in Moscow and the Moscow region from the IBC Real Estate agency and a rating of Russian transport companies by the cost of delivering bulk cargoes in 2025 from the Main Transport Internet project.
Dear readers! We are pleased to present you the sixth issue of the LOGISTICS magazine in 2025, which contains a lot of relevant materials. In the latest issue, our permanent partner COMITAS company presents an innovative solution dictated by the shortage of warehouse space and difficulties with personnel selection – the high-rise automated self-supporting "COMITAS Warehouse".
Dear readers! The first half of the year is approaching, which means that on the pages of the fifth issue of the magazine you will find a lot of useful analytical materials on the markets of warehouse real estate, cargo transportation, etc. Our authors Yu.V. Klimenko, M.G. Grigoryan, R.N.
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Functional and process approach to execution of orders when servicing the customers (Part 1)
Valentina Dybskaya, Margarita Posternakova2 / 2016 | PROBLEMS AND OPINIONS
In the article authors compare two fundamental approaches to order fulfillment. First one is traditional functional approach where «order management» is a logistics function. On the other hand, process centric approach considers «order fulfillment» like key business process in supply chain management. Researchers investigate typical problems in core steps of order fulfillment process and its key performance indicators. In the context of process centric approach authors suggest allocation of responsibility between main supply chain agents on strategic and operational level of «order fulfillment» process. Moreover, researchers identify coordination mechanisms on the main steps of analyzed process. In addition, they give comparative analysis of different approaches to efficiency evaluation of order fulfillment process.
Key words. Logistics, order management, functional approach, supply chain management, order fulfillment, process centric approach.
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