Scientific & Practical Journal
Editorial News
Dear readers! The tenth issue of LOGISTICS journal opens with a large article dedicated to the results of the BRICS Business Forum, held on October 18, 2024 in Moscow. Yulia Kislova, Director of Agency Market Guide LLC and publisher of LOGISTICS journal, attended the event and prepared an article where she paid special attention to international trade and logistical connectivity of the countries of the association. The details are in the room.
Dear readers! We present to your attention the ninth issue of the Logistics magazine, in which we have collected and combined relevant materials. On the pages of the new issue, we paid close attention to the personnel problem. You will be interested in SuperJob's research on changes in demand for personnel over the year, salaries of truck drivers and warehouse staff. Our author V.S.
Dear readers! First of all, we would like to welcome all participants of the grand industry event – the CeMAT RUSSIA exhibition, which will be held from September 17 to 19, 2024, in Moscow, Crocus Expo IEC, Pavilion 1. LOGISTICS magazine will be presented at the event, we invite you to our stand C309, where you can get acquainted with the latest issue of the magazine and find out the terms of cooperation with the editorial office.
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Functional and process approach to execution of orders when servicing the customers (Part 1)
Valentina Dybskaya, Margarita Posternakova2 / 2016 | PROBLEMS AND OPINIONS
In the article authors compare two fundamental approaches to order fulfillment. First one is traditional functional approach where «order management» is a logistics function. On the other hand, process centric approach considers «order fulfillment» like key business process in supply chain management. Researchers investigate typical problems in core steps of order fulfillment process and its key performance indicators. In the context of process centric approach authors suggest allocation of responsibility between main supply chain agents on strategic and operational level of «order fulfillment» process. Moreover, researchers identify coordination mechanisms on the main steps of analyzed process. In addition, they give comparative analysis of different approaches to efficiency evaluation of order fulfillment process.
Key words. Logistics, order management, functional approach, supply chain management, order fulfillment, process centric approach.
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