Dear readers! The tenth issue of LOGISTICS journal opens with a large article dedicated to the results of the BRICS Business Forum, held on October 18, 2024 in Moscow. Yulia Kislova, Director of Agency Market Guide LLC and publisher of LOGISTICS journal, attended the event and prepared an article where she paid special attention to international trade and logistical connectivity of the countries of the association. The details are in the room.
Dear readers! We present to your attention the ninth issue of the Logistics magazine, in which we have collected and combined relevant materials. On the pages of the new issue, we paid close attention to the personnel problem. You will be interested in SuperJob's research on changes in demand for personnel over the year, salaries of truck drivers and warehouse staff. Our author V.S.
Dear readers! First of all, we would like to welcome all participants of the grand industry event – the CeMAT RUSSIA exhibition, which will be held from September 17 to 19, 2024, in Moscow, Crocus Expo IEC, Pavilion 1. LOGISTICS magazine will be presented at the event, we invite you to our stand C309, where you can get acquainted with the latest issue of the magazine and find out the terms of cooperation with the editorial office.
Annotation. The purpose of this work is to find relevant ways for various companies to improve the efficiency of logistics systems in customer service, contributing to the development of infrastructure and increasing the attractiveness of companies in the global logistics market. The relevance of the topic is to explain by the growing need to improve the level of customer service in transport and logistics, since the transport sector is inferior to the leading industries in such matters in terms of a variety of services and customer service. The main objectives of the work are to study the logistics system of the company, to choose a way to increase its efficiency in the realities of the business in question, to evaluate their effectiveness and to assess the possibilities of implementation.
Key words. E-commerce, logistics provider, customer service, logistics system.