Dear readers! We present to your attention the seventh issue of Logistics for 2024. In the latest issue, we continue the topic of digitalization of logistics. Thus, P.A. Zabolotneva in her article examines the main trends in the digitalization of logistics activities and presents supply chain management tools. In addition, the author identifies five digital technologies that will become drivers of the industry's development. D.V.
Dear readers! We present to your attention the sixth issue of Logistics for 2024. On its pages, we summarize the results of the international exhibition of logistics, transport, warehouse equipment and Logistika Expo, which became the main premiere of this year. Our editorial staff took part in the event, as a result of which they made useful acquaintances and found new readers. In the latest issue, we continue the topic of automation and robotization in the industry.
Dear friends! We present to your attention the fifth issue of Logistics for 2024. Like you, our dear readers, we see an increasing trend of digitalization and automation of the logistics industry, and more and more authors are paying attention to it.
Annotation. The purpose of this work is to find relevant ways for various companies to improve the efficiency of logistics systems in customer service, contributing to the development of infrastructure and increasing the attractiveness of companies in the global logistics market. The relevance of the topic is to explain by the growing need to improve the level of customer service in transport and logistics, since the transport sector is inferior to the leading industries in such matters in terms of a variety of services and customer service. The main objectives of the work are to study the logistics system of the company, to choose a way to increase its efficiency in the realities of the business in question, to evaluate their effectiveness and to assess the possibilities of implementation.
Key words. E-commerce, logistics provider, customer service, logistics system.