Scientific & Practical Journal
Editorial News
Dear readers, we are pleased to present the ninth issue of the journal “LOGISTICS” for 2026. The issue features articles that not only reflect current industry trends but also provide practical guidance for managerial decision‑making.
Dear readers! You are holding the combined issue of the “LOGISTICS” journal, in which we have collected materials for July and August 2026. It brings together practice and theory, applied solutions and bold methodological explorations.
Dear readers! We are pleased to present you with the sixth issue of the journal for 2026, in which the theory and practice of logistics are explored in a variety of relevant areas. This issue is truly multifaceted, combining reflections on the essence of logistics processes with applied calculations and industry-specific cases.
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E-commerce as a way to improve the efficiency of the company's logistics system
Natalia Lakhmetkina, Ivan Semenov11 / 2021 | LOGISTICS SERVICE
Annotation. The purpose of this work is to find relevant ways for various companies to improve the efficiency of logistics systems in customer service, contributing to the development of infrastructure and increasing the attractiveness of companies in the global logistics market. The relevance of the topic is to explain by the growing need to improve the level of customer service in transport and logistics, since the transport sector is inferior to the leading industries in such matters in terms of a variety of services and customer service. The main objectives of the work are to study the logistics system of the company, to choose a way to increase its efficiency in the realities of the business in question, to evaluate their effectiveness and to assess the possibilities of implementation.
Key words. E-commerce, logistics provider, customer service, logistics system.
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