Dear readers! We present to your attention the third issue of the LOGISTICS journal. First of all, we would like to draw readers' attention to our new partner R1 Development, a development company that creates a new generation environment and specializes in the construction of industrial, logistics, commercial and residential real estate. One of the projects of R1 Development is the Druzhba industrial park network.
Dear readers! We present to your attention the third issue of the LOGISTICS journal for 2025. Our editorial staff, like all our colleagues, is preparing for the TransRussia 2025 exhibition, the largest event in the industry. In this issue, we have prepared an interview with Natalia Lomunova, Director of TransRussia, with whom we are talking about a flexible approach, new participants and digital services. We continue the series of articles from P.V.
Dear readers! We present to your attention the first issue of the LOGISTICS journal in 2025. First of all, we would like to draw readers' attention to our new partner R1 Development, a development company that creates a new generation environment and specializes in the construction of industrial, logistics, commercial and residential real estate. One of the projects of R1 Development is the Druzhba industrial park network.
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![](<a href÷"https://logistika-expo.ru/registration?payed_promocode=MPLGPF" target="_blank">><img src="http://www.logistika-prim.ru/storage/press/LOG_100x100.png" alt="" width="100" height="100"></a>) |
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Annotation. The purpose of this work is to find relevant ways for various companies to improve the efficiency of logistics systems in customer service, contributing to the development of infrastructure and increasing the attractiveness of companies in the global logistics market. The relevance of the topic is to explain by the growing need to improve the level of customer service in transport and logistics, since the transport sector is inferior to the leading industries in such matters in terms of a variety of services and customer service. The main objectives of the work are to study the logistics system of the company, to choose a way to increase its efficiency in the realities of the business in question, to evaluate their effectiveness and to assess the possibilities of implementation.
Key words. E-commerce, logistics provider, customer service, logistics system.
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